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Dude, Where's My Car?

Mitigating Ransomware Threats: Lessons from the CDK Global Cyberattack

In the wake of the recent ransomware attacks on CDK Global, the automotive industry is grappling with the significant impact of cybersecurity breaches. CDK is a cloud software and services provider for the automotive retail industry that enables online sales and support in addition to enhancing back office systems. The attack, attributed to the BlackSuit ransomware group, disrupted operations at over 15,000 dealerships across North America, forcing many of them to revert to manual processes, including pen and paper, for managing sales, inventory, and customer service. The incident serves as a stark reminder of the vulnerabilities in our increasingly digital world and underscores the critical need for robust cybersecurity measures.

Understanding the CDK Global Cyberattack

The CDK Global cyberattack unfolded when the BlackSuit ransomware group infiltrated the company’s systems, encrypting critical data and demanding a ransom for its release. This attack forced CDK Global to shut down its core offering, a dealership management system, leaving thousands of dealerships unable to access applications essential for business. According to Axios, the attack has caused widespread disruptions, with many dealerships unable to schedule service appointments, look up parts, or even print repair orders. A second attack occurred after the company began recovery efforts, forcing the company to take most of its systems offline. These incidents have highlighted the automotive industry’s dependency on digital solutions and the catastrophic consequences of cyber vulnerabilities.

The Rising Threat of Ransomware

Ransomware attacks have become more common and widespread, targeting businesses of all sizes across various industries. These attacks often exploit vulnerabilities in systems through malicious files, phishing emails, or unpatched software. A ransomware attack’s primary goal is to encrypt critical data and demand a ransom for its release, causing significant operational and financial damage to the affected organizations and their users.

The Importance of Proactive Cybersecurity Measures

To mitigate the risk of ransomware attacks, businesses must adopt both preventative and responsive cybersecurity measures. Key strategies include:

  • Regularly updating and patching software to fix known vulnerabilities.
  • Implementing robust antivirus and antimalware solutions to detect and neutralize threats.
  • Conducting regular security audits and vulnerability assessments.
  • Educating employees about phishing scams and safe online practices.
  • Using multi-factor authentication (MFA) to deter access to critical accounts as a result of compromised credentials.
  • Utilizing real-time threat detection and response systems to quickly identify and address potential threats.


How CSS Can Help

Cloud Storage Security (CSS) provides a cloud-native solution that offers comprehensive protection against various cyber threats like data loss and malware intrusion, including ransomware attacks. Designed to protect data stored in the cloud, our solutions integrate seamlessly into any workflow and continuously neutralize threats by identifying and quarantining malicious files before they can cause damage. By employing real-time threat detection and response, CSS ensures that customers are not left vulnerable to sudden and devastating cyberattacks. This proactive approach helps maintain a robust defense against evolving cyber threats, thereby minimizing the risk of operational disruptions and data breaches. CSS solutions are widely adopted because they:

  • Run in-tenant, so data never leaves a customer’s account to be scanned for ransomware
  • Leverage industry-trusted antimalware engines from Sophos, CrowdStrike, and ClamAV
  • Can be set up in 15 minutes or less


With customers across the globe, CSS has prevented more than 50,000 malware infections.


As cyberattacks continue to evolve, the CDK Global incident underscores the need for organizations to implement robust and comprehensive cybersecurity measures. Cloud Storage Security provides its customers with the ability to scan files for malicious code and sensitive information in AWS storage, as they arrive and even before they are written. Take advantage of a 30 day free trial or contact CSS for more information.

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